Expert – sync z-push iOS problems

If the automatic does not work, the data must be entered manually, the steps after “Add Exchange Account” will change.

Enter your email address

Please enter as email address: Benutzername_Mandantenname@onoffice.de

Important, you must always enter “@onoffice.de”, because the server for the synchronization belongs to onOffice.

Capital and small letters are important !!

In the following query, please click on “Configure manually”.

Enter password

The password is the normal onOffice password of the user.

After entering the password please click on“Next“.

Server settings

In the view Server Settings the following server must be set: activesync.onoffice.de

Please enter Username_Mandant as user name

H I N W E I S: Please check again the email (must be Username_Mandant@onoffice.de) and the user name (must be Username_Mandant)!