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Setting up ImmoScout24

ImmobilienScout24 uses a special form of interface for transmission, so the facility differs from the other portals. During setup, onOffice access to the properties and contact addresses at ImmobilienScout24 must be allowed – in other words, certified. To do this, you must register with ImmobilienScout24 during certification. The first step of the instructions shows you how to read out the necessary registration data in ImmobilienScout24.

There is also no import report for ImmobilienScout24. Errors and problems are entered in the job log in enterprise.
A list of common errors can be found here.

1. Proof access data for ImmobilienScout24

  • Please log in to ImmobilienScout24 and change to your account.
  • Select Account >> Access data.
    The username is not necessarily the email address or the name you use to log in, but can be anything else (vendor number, unique string). Therefore, please be sure to check.
  • Make a note of the user name. Please note the upper and lower case.
  • Then log off at the Immomatching.

2. Setting up the portal interface

The portal settings can be found in the menu Tools >> Settings >> Basic Settings >> Tab Portals.

The plus Icon für neuen Datensatz icon displays the list of available portals. Select ImmobilienScout24 from the list and click on “Add portal”.

Click on “ImmobilienScout24” in the list to display the portal settings.

A red hint appears in the settings:
Certification check: failed.
That is normal and correct in this case. The certification itself is carried out in the next step.

3. Certification

Please click on the button “for certification”, the following dialog box will appear.

With a click on “Certify now” you will be forwarded to the registration dialogue of ImmobilienScout24 – unless you have already registered with ImmobilienScout24 at the same time. The “Allow access” dialog appears. Please enter the same username here as in the Username field in the portal settings.  Please note that the user name is case-sensitive.

Then the dialog “Allow access” opens. Please confirm the access for onOffice.

A message about the successful certification appears.

Please close the window to return to the portal settings of onOffice.

Now no more red message appears, but a green one:
Certification check: successful.

4. If it doesn’t work out…

  • If the certification check fails, repeat the certification process.
  • If you have entered the wrong username, you can change it.
  • If a message from ImmobilienScout24 says “User is already certified”, you must change the user name in ImmobilienScout24 and then enter it in the portal settings at onOffice. Then you can recertify
  • .

5. Activate interface

After the certification has been successfully completed, you can activate the portal via the checkbox “Active”, please do not forget to save.

You can also configure further settings and some specific settings  for ImmobilienScout24.

This completes the setup and you can transfer property. Please also observe the instructions for checking the transmission.

6. Transmission errors

Please check the job log regularly for errors.

The error messages usually indicate which field is affected. The property number on the left in the line is created as a ‘link’, with a click on it you get directly to the property where the error occurred.

A list of common errors can be found here.