Integration of onOffice mailboxes

To import your mailbox into Outlook, you need the following credentials:

For IMAP

• Incoming email server: imap.onoffice.de
• Encryption: SSL/TLS
• Port: 993.
• Outgoing email server: smtp.onoffice.de
• Encryption: TLS or STARTTLS
• Port: 587.
• User name: identical to the name of the corresponding mailbox
• Password: Please ask your administrator

For Pop3

• Incoming email server: pop3.onoffice.de
• Encryption: SSL
• Port: 995.
• Outgoing email server: smtp.onoffice.de
• Encryption: TLS or STARTTLS
• Port: 587.
• User name: identical to the name of the corresponding mailbox
• Password: Please ask your administrator

Notice: The administrator will find the required access data in the basic settings. Please contact your administrator.

Integrating a mailbox using IMAP as an example

• 1. In Outlook 2013, click File and then Add Account toinclude a new email mailbox.

• 2. The following popup opens, where you can select Manual configuration or Additional server types . Clicking Next will take you to the next step.

• 3. Now select the POP or IMAP item. Confirm the entry with Next

• 4. Now enter the above account details in the fields provided and select IMAP as the account type. Then click More settings.

• 5. Here, on the Outgoing email server tab, tick the option The outgoing email server (SMTP) requires authentication and as a suboption Use the same settings as for the outgoing email server . Next, click on the Advancedtab.

• 6. Enter 993 with SSL encryption for the incoming email server (IMAP) and 587 with TLS encryption for the outgoing email server (SMTP) as server connection numbers. Confirm all entries with OK.

• 7. Click Next and in the next view finish adding the email account by clicking Finish .

Subscribe folder

To integrate existing subfolders of the imported onOffice mailbox into Outlook, please proceed as follows:

• 1. Click Folders in the top menu and then IMAP Foldersin the submenu to integrate your mailbox folders.

• 2. A popup will open where you need to click Queries to view the list of your mailbox folders. Now select the folders you want to be displayed in Outlook and click Subscribe. You will then see all the selected folders in Outlook.

Set up an account on the iPhone:

1. Accounts & Passwords

From the Home screen on the iPhone, tap “Settings” and select the “Accounts & Passwords” menu item.

2. Add account

Now you will get to the accounts that have already been set up. Select “Add account” there.

3. Account type

Select the account type “Other

4. Add email account

5. New account

Enter your onOffice data here. The username and password do not match their login credentials in onOffice. Your administrator can send you the access data.

To retrieve your mailbox with an external email program, use the following credentials:

Users: …
Password: …
Incoming email server: pop3.onoffice.de (or via imap: imap.onoffice.de)
Outgoing email server: smtp.onoffice.de

Here is the example for IMAP:

Here is the example for POP3:

Please note that a user name and password must also be stored on the outgoing server for the Pop3 mailbox, otherwise no emails can be sent.

If you still need help then contact our onOffice support by phone +49 (0)241 446 86-122 or by email at support@onoffice.de.

Set up an account on the Android smartphone:

1. Settings

Tap the “Settings” on the home screen in the Android smartphone.

2. Accounts and synchronization

Tap Accounts and Sync, and then tap Add Account.

After you have selected “Add account” and the new page has loaded, click “Add account” again.

3. Set up email

Tap on “Set up email” and enter your access data there or your email address and password.

4. IMAP or POP3

Decide whether you want to set up your mailbox as an IMAP or POP3 account.

As an example: The IMAP setting.

As an example: The POP3 setting.

To retrieve your mailbox with an external email program, use the following credentials:

Users: …
Password: …
Incoming email server: pop3.onoffice.de (or via imap: imap.onoffice.de)
Outgoing email server: smtp.onoffice.de

If you still need help then contact our onOffice support by phone +49 (0)241 446 86-122 or by email at support@onoffice.de.