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Tasks

Tasks Action bar

The Action Bar for tasks contains all the functions and actions that can be performed with a task. The Action bar is located at the bottom.

  • Message to person in charge
    Using this function you can send a direct message to the person or group in charge for the task. The person in charge or the group receives this message as an email or internal pop-up message.
  • Message to processor
    Using this function you can send a direct message to the processor of the task. The processor receives this message as an email or internal pop-up message.

Internal message

  • Create project
    Clicking on “Create project” opens a pop-up that allows you to create a new project from within the task. Task subject and task description are transferred to the project as project title and project description. Attached files, linked contacts and properties as well. The newly created project has the status “Started”.
  • Create appointment
    By clicking on “Create appointment” a new appointment is created, where the creator of the task is entered as participant. Furthermore, task subject and task description as well as attached files are transferred to the appointment. If there is an appointment type that corresponds to the task type, this is also taken over.
  • Create follow-up task
    This allows you to create subtasks, e.g. to split this task into several parts. The follow-up task takes the task description of the main task and the subject of the main task with the note ‘(follow-up task)’. A kind of history is then also displayed above the task number. It should be noted that no tasks in a task sequence can be deleted.
  • Delete
    Clicking on “Delete” deletes the task.
  • Record Permissions
    When you click “Data Record Permissions,” a pop-up appears where you can assign read, write, and delete permissions for the selected task. You can create a stamp from your selection, which gives you the same user rights as a template and allows you to use them in other areas where record rights are used.
    If record stamps already exist, you can choose between individual record permissions or use the record stamp via a quick-select option.
  • Solve link
    Solves the email link with the task.
  • Reply to all
    This button allows you to reply directly to all the linked contacts of the email from which the task was created. The first linked contact is copied to the To field, the others as CC.
  • Reply
    This button allows you to reply directly to the email from which the task was created.
  • Read
    By clicking this button you can read the email from which this task was created.

Use this action to start or stop the time spent on the task. In the task overview, this gives you a view of the total time spent. For this option you need the additional module “Timesheet”.

To complete a task quickly, you can click the button. He gets the tasks done with little effort. If a task was closed too early, it can be reactivated using this button.