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Calendar
Edit / cancel / delete appointment
You can view or change a created appointment at any time. To do this, you need to open the appointment by double-clicking on it. A pure move is also possible via drag&drop in the calendar.
You can move an appointment in onOffice enterprise simply by drag & drop. Pack the appointment in the calendar overview and move it. The old and the new time will be displayed.
In case of a date change or a change of the start time, the status of the appointment confirmation is reset and you can send new confirmations.
You also have the option to duplicate an existing appointment. To do this, click in a non-serial appointment on the Actions Panel under Next Actions >> Duplicate Appointment.
This will create the same appointment again and open the duplicate editing. Now you can change all the information related to the new appointment.
You can cancel an appointment by changing the appointment status to “Cancel” and then saving it.
The linked users will be informed about the cancellation with a pop-up.
You can subsequently change the linked properties and contacts or move an appointment. In case of a date change or a change of the start time, the status of the appointment confirmation is reset and you can send new confirmations.
All other properties can also be changed in the appointment window. Please do not forget to save.
For further changes, open the appointment for editing by double-clicking on the appointment in the appointment overview.
The appointment confirmation includes all details of the appointment as well as the option to accept or cancel. If the customer confirms, this will be noted immediately in the appointment entry.
If the customer cancels the appointment, they are taken to a feedback page that confirms that the appointment has been successfully canceled. The real estate agent then receives immediate notification that the appointment has been canceled.
For appointments of the type visit / follow-up visit , the reasons for the cancellation can be obtained via a link to the appointment follow-up.
The Immofeedback must be configured and active for this.
An appointment can be deleted in the appointment detail view in the action bar via “Delete appointment”. This requires the user right Delete appointments .
If the appointment is a vacation appointment, “special rights” for editing and deleting apply after the approval request and appointment approval have been sent. This allows the appointment to be edited or deleted only by group leaders.

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