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Mass mails

Please note that unlike other providers, onOffice does not have a limit for sending mass mails.

However, mass mails with more than 100 recipients cannot be sent time-delayed.

With onOffice enterprise edition you can easily create mass mails to send an email to several of your prospects or customers. In a mass mail, a single email is sent to each recipient. This means that every email also contains the appropriate individual letter salutation.

Mass mails are created normally via the “Write email” dialog, the mass mail mode is activated additionally. A detailed description can be found in the Customer Communicationsection.

With the additional module “Marketing Box” you can evaluate for a mass mail which recipients have opened the email and which have not.

Please note that individual evaluation is only permitted with the consent of the recipient. It is necessary that you have previously obtained permission from each addressee to store their reading behavior by means of “tracking pixels”.

Based on this, you can automatically trigger processes via the onOffice process manager and, for example, have tasks created for the maintainer of the contact record.