The out of office note must always be set up with the provider where the mailbox is located. The possibility described here can therefore only be set up for mailboxes which are located at onOffice.
If you are on the verge of a long business trip or a well-earned vacation and cannot respond to customer inquiries during this time, you can create an absence note with onOffice. This is sent directly to the customers, with an inquiry by e-mail.
There are two ways of creating an absence note.
- User-specific creation of an out-of-office
- note Central possibility for administrators to create out-of-office notes
User-specific creation of an out of office note
To create an out of office note as a user, go to. There you select your user and go to the tab “E-Mail”. Here you can create your specific absence note under “Absence note”.
If you manage more than one mailbox, you must create an out of office note for each one. So use the dropdown menu to select the first e-mail address, write an out of office note and save it. Then select the second mail address and repeat the process.